eSIM help

Install an eSIM on Android

Menu names differ between brands, but the steps are the same: add the eSIM on Wi-Fi, keep it switched off, and turn it on when you land.

On this page
  1. Before you start
  2. Google Pixel
  3. Samsung Galaxy
  4. Other Android phones
  5. Set up the SIMs
  6. When you land

Before you start

  • A phone with eSIM that is not locked to a network. Not sure? Check your phone.
  • A Wi-Fi connection. The phone downloads the eSIM profile when you add it.
  • The QR code from your order, open on another screen such as a laptop or tablet.

Google Pixel

  1. Open Settings and tap Network and internet, then SIMs.
  2. Tap Add SIM and choose to set up an eSIM.
  3. Scan the QR code and follow the steps on screen.

Samsung Galaxy

  1. Open Settings and tap Connections, then SIM manager.
  2. Tap Add eSIM, then Scan QR code.
  3. Scan the code and follow the steps on screen.

Other Android phones

Open Settings and search for “eSIM”. Choose the option to add or download an eSIM, then scan the QR code.

Set up the SIMs

  • Name the eSIM Niceway if the phone lets you, so you can tell the SIMs apart.
  • Keep your usual SIM for calls and SMS.
  • Until you travel, switch the Niceway eSIM off in the same SIM settings.
Adding the eSIM does not start your planThe days count from the first connection in your destination. Install it within 180 days of buying it.

When you land

  1. Switch the Niceway eSIM on in the SIM settings.
  2. Set it as the SIM for Mobile data.
  3. Turn on Roaming for the Niceway eSIM. Travel eSIMs connect through partner networks, so this is needed and does not cost extra.
Keep roaming off on your usual SIMOtherwise your home network may charge you for data abroad.

If it does not connect, restart the phone, then see the fixes in our install guide.